Getting Started: Our Process

1. Introduction to Comfort Keepers

In our initial phone conversation, you will be generally introduced to the Comfort Keepers opportunity and directed as to where you can find further information. We will also review your strengths to determine a fit.

2. First Interview

This will be an in-depth conversation with your franchise development representative where you will learn about Comfort Keepers’ ongoing assistance, training programs, marketing programs, franchisee support center, and the field and sales support. You will not be alone! During this discussion we will determine your past experience and skill set suitability.

3. Complete a Confidential Qualification Form

Your information will be held in the strictest of confidence. In order for us to move forward, you must complete this step in our mutual evaluation process.

4. Franchise Disclosure Document and In-Depth Territory Discussion

For your protection certain provinces require that franchisors provide a disclosure document. Read it carefully for a greater understanding of what our mutual relationship will be and take it to your advisors. Then you’ll be ready for the next important step, the discussion of how we will define your protected territory.

5. Market Study and Financial Modelling

You will complete a competitive market analysis of your specific market. You will also be provided the tools to do financial modelling to access the profit potential of your new business venture. Now it is time to schedule your visit to our corporate offices!

6. Meet the Team at the Canadian Corporate Office

The Final Interview is your final step in the mutual evaluation process before the decision is made to award you a franchise. This is your opportunity to meet some of the people who will support you as a Comfort Keepers franchisee. In addition, you will be able to witness the depth of the franchisee support center organization and validate firsthand what our franchisees have told you.

7. Sign Franchise Agreement, Receive the Pre-Opening Manual, and Schedule Training

Congratulations – you are now a Comfort Keepers franchisee and well on your way to opening your office!

8. Comprehensive Training

This training includes coach led webinars and online training as well as one week at our Franchise Support Center. This dynamic and interactive training class is where you receive comprehensive training on the sales and networking techniques to grow your business, human resource training for successful recruitment and retention, client care instruction, sales, operations, and management of your business and much, much more. After the in-class training you will have weekly business coaching to guide you through the initial months of business.

9. Grand Opening

Remember you are in business for yourself, not by yourself with a Comfort Keepers franchise! We will continue to support you throughout the term of your franchise license, providing ongoing training, business coaching, annual reviews and new initiatives to assist you to execute the Comfort Keepers brand in your market.